Privacy Policy

Privacy Policy – Sahelo.de

At Sahelo.de, your trust is paramount to us. We are committed to handling your personal data responsibly, securely, and transparently. All personal data processing is conducted in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws within the EU/EEA.

Our Commitment

• We only collect the personal data necessary to deliver and enhance our services.
• We securely store and protect your personal data.
• We delete personal data when it is no longer required.
• We maintain full transparency regarding what data we collect and how it is processed.
• We promptly inform relevant authorities and affected individuals in the event of any data incidents.
  
  

Definitions

• Service: Sahelo.de enables users to search, purchase, and connect with sellers of vehicle parts. Users may create accounts, save searches, compare products, manage orders, and submit returns, cancellations, or complaints.
• Personal Data: Any information that can directly or indirectly identify a living individual, such as name, contact details, IP address, and vehicle registration numbers.
• Processing: Any operation performed on personal data, including collection, recording, storage, and management.
• Personal Data Controller: Sahelo.de is the controller of your personal data.
  
  

Data Collection

We collect:

• User-Provided Information: When you interact with our platform, we collect information such as your name, email address, phone number, shipping address, vehicle registration details, and in some cases, social security numbers for invoicing or non-EU transactions.
• Technical and Usage Data: Information such as browser type, device details, IP address, and geographical location (derived via IP) to customize your user experience.
• Cookies and Local Storage: We use cookies to enhance your experience, remember preferences, and provide tailored content.
  
  

Purpose of Data Processing

Your personal data is used to:

• Provide and improve our services,
• Customize and enhance your user experience,
• Manage customer service and communications,
• Analyze market trends and user behavior,
• Develop new features and functionalities,
• Prevent and investigate any misuse of our services.
  
  

Sharing of Personal Data

We only share personal data when necessary:

• With sellers and partners to facilitate transactions,
• With payment and logistics providers to complete purchases and deliveries,
• With support service providers to handle inquiries and resolve issues,
• If legally required, with relevant authorities.
  
  

Sahelo.de never sells or discloses your personal information for commercial purposes without your consent.

Data Storage and Retention

We retain your data only as long as necessary to fulfill the purposes stated above. Data is regularly reviewed and securely deleted when no longer relevant.

Your Rights

You have the right to:

• Request access to your personal data,
• Request correction or deletion of inaccurate or outdated information,
• Withdraw consent for data processing at any time,
• Request data portability, allowing you to transfer your information to another provider.
  
  

Requests regarding personal data can be submitted via our contact form or directly at contact@sahelo.de.

Cookies

Sahelo.de uses cookies to optimize user experience.

Changes to This Privacy Policy

Sahelo.de may update this Privacy Policy periodically. The latest version will always be available on our website.

Contact Information

For any questions regarding your personal data or our Privacy Policy, please contact:

Sahelo.de
Email: contact@sahelo.de
Website: www.sahelo.de