Terms and Conditions

Sahelo KfZ GmbH
Harksheider Str. 6a
22399 Hamburg
Germany

1. Scope of Application

These General Terms and Conditions (GTC) apply to all orders placed via the online shop www.sahelo.de.
Consumers (§ 13 German Civil Code – BGB) are natural persons acting for private purposes.
Entrepreneurs (§ 14 BGB) act in the course of their commercial or self-employed professional activity.

2. Conclusion of Contract

The presentation of products does not constitute a binding offer.
By submitting an order, the customer makes a binding offer to purchase.
The contract is concluded only upon dispatch confirmation.

3. Prices and Payment

All prices include statutory value-added tax (VAT).
Shipping costs for international deliveries are displayed during the ordering process.
For deliveries outside the EU, additional customs duties and/or taxes may apply.
Statutory default interest pursuant to § 288 BGB applies.
The goods remain the property of Sahelo.de until full payment has been received.

4. Delivery and Transfer of Risk

For consumers, the risk passes only upon delivery of the goods (§ 475 para. 2 BGB).
For entrepreneurs, the risk passes upon handover to the transport company.

5. Condition of the Goods

The goods are predominantly used automotive parts.
Used parts may show age- and usage-related signs of wear.
The product delivered is the one shown in the product images.
No installation instructions are provided.

6. Warranty

For consumers, the warranty period for used goods is one year from delivery.
Excluded are claims for damages, fraudulent intent, and damages resulting from injury to life, body, or health.
For entrepreneurs, the warranty period is six months from transfer of risk.
Entrepreneurs must report defects in writing within 7 days (§ 377 German Commercial Code – HGB).

7. Special Conditions for Engines and Transmissions

Installation must be carried out only by qualified professional workshops.
Wear parts must be replaced prior to installation.
Damage caused by improper installation or overheating does not constitute a material defect.
Returns must be complete and free of fluids.
Workshop, removal, and installation costs will not be reimbursed unless legally required.

8. Electronic Components

Electronic components may require programming.
The right of withdrawal may expire if seals are removed in accordance with § 312g para. 2 BGB.

9. Liability

Unlimited liability applies in cases of intent, gross negligence, and injury to life, body, or health.
In cases of simple negligence, liability applies only for breach of essential contractual obligations and is limited to foreseeable damage.

10. Right of Withdrawal

Consumers have a right of withdrawal within 30 days.
The withdrawal period begins upon receipt of the goods.
Withdrawal must be declared by a clear statement (e.g., email to info@sahelo.de).
Refunds will be made within 14 days of receipt of the withdrawal declaration.
Refunds may be withheld until the goods have been returned.
The consumer bears the direct costs of returning the goods.
Compensation for loss of value must be paid if the goods were used beyond inspection.

11. Sample Withdrawal Form

To:
Sahelo KfZ GmbH
Harksheider Str. 6a
22399 Hamburg
Email: info@sahelo.de

I hereby withdraw from the contract concluded by me for the purchase of the following goods:

Ordered on:
Received on:
Name:
Address:
Date:
Signature:

12. Alternative Dispute Resolution

No participation in dispute resolution proceedings before consumer arbitration boards (§ 36 VSBG).

13. Place of Jurisdiction

For entrepreneurs, the place of jurisdiction is Hamburg.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).